Heartland Payment Systems, Inc. Senior Scrum Master in Atlanta, Georgia


As a Global Payments Scrum Master, you will be a servant leader for agile development teams, encouraging, supporting and enabling the growth of each team member. You will facilitate an environment of collaboration and communication while reinforcing our culture of transparency, integrity, and accountability. In addition, you will provide coaching, guidance, and mentorship to fellow Scrum Masters and project leaders. To summarize, you will be the ultimate servant leader, helping to grow and develop your agile and scrum master team members.

Job Details:


  • Is familiar with different agile methodologies including by not limited to Scrum, Kanban and Scaled Agile.

  • Is able to coach and train team members and others on the Scrum framework and related artifacts (user stories, story point estimation, etc.) as well as other agile methodologies to help guide teams to more successful outcomes.

  • Embody Scrum values and principles.

  • Reinforce a culture of Lean thinking, Continuous Improvement (Kaizen) and Minimum Viable Product as the Team develops solutions.

  • Demonstrates and understands what specific Lean/Agile/Tools/Techniques/Principles to best apply, based on Team needs, environment and constraints.

  • Regularly leads Agile/Scrum training sessions for new hires or other resources looking to advance their Scrum knowledge.

  • Has a proven track record of successfully growing and maturing teams and/or experience leading Agile transformations.

  • Displays a ‘continuous learning’ mindset; always seeking to expand lean/agile knowledge and experience.

  • Capable of leading distributed and remote teams.

  • Empower the Team and encourage the Team’s sense of ownership of their software and processes.

  • Facilitate iteration planning, retrospectives, demos, and daily stand-ups.

  • Facilitate the development and growth of Team Agreements, Definition of Ready and Definition of Done.

  • Hold the Team accountable to the agreements they set and the commitments they make.

  • Encourage team members to share responsibilities and build cross-functional skill-sets.

  • Facilitate collaboration and interactions across Teams to plan, develop, test and release features to various environments.

  • Aggressively remove impediments that block team progress.

  • Perform with commitment, accountability, transparency, integrity and partnership.

  • As a Scrum Master, you may also be called upon to:

  • Facilitate Lean, Agile, and Scaled Agile training sessions

  • Help to grow and evolve Global Payment’s custom training library

  • Provide coaching and mentorship to fellow scrum masters and project leads

  • Help to grow and evolve standards and best practices

  • Occasional travel to other locations.



  • Bachelor’s degree or comparable training and experience.

  • Scrum Master Certification (CEC, CTC, CSP-SM, PSM2, SA or equivalent) preferred.

  • At least one of the following Scrum Master Certifications (CSM, PSM1, PMI-ACP, SA or equivalent) required.


  • 3+ years in a Scrum Master role or similar Agile experience.

  • 5 years of experience in a software development environment.

Note: Experience level required may vary based on various needs and constraints


  • Self-starter with strong organizational and analytical skills.

  • Excellent verbal and written communication skills including large group facilitation and training. Is comfortable communicating with key project stakeholders and Senior Management.

  • Servant leader mindset that puts others before self.

  • Inspire and develop mastery of skill and discipline, quality, lean thinking and continuous improvement.

  • Competency with Google Suite applications and other collaborative tools like CA Agile Central.

  • Team player.

This job description is not intended to fully and completely describe all duties of the position. The incumbent will be required to complete other duties not specifically described herein as required by their supervisor.

We are an EOE F/M/D/V.

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Our technologies, partnerships and employee expertise enable us to provide a broad range of products and services that allow our customers to accept all payment types across a variety of distribution channels in many markets around the world.

Headquartered in Atlanta, Georgia with more than 8,500 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.

Why Work for Global Payments? at https://www.globalpaymentsinc.com/en-us/company/careers

  • Corporate citizenship is fundamental to our values

  • Real opportunities to grow professionally

  • Collaborative, friendly work environment

  • Relaxed, casual dress code

  • Competitive benefits